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How do we communicate with you

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Convenient communication with each client individually


Clients from other regions and cities often contact our company: Moscow, Yekaterinburg, Novosibirsk, Vladivostok, as well as from European countries. We know how important convenient and fast communication is in such cases. After all, there is not always an opportunity to come to the office, discuss details, follow all stages of project implementation. Therefore, for your convenience, we have established convenient remote communication.

MISSOFFDESIGN: we are always in touch

To make it convenient for you to communicate with company managers, we use all popular instant messengers:

  • Skype;
  • Zoom;
  • Telegram;
  • WhatsApp;
  • Discord and so on.

We can communicate both in text format and by audio, video communication – as it is more convenient for you and depending on what issues are being discussed. For example, when you need to “share” a screen with an image of your layout and discuss key points.

But it is often much more convenient and more productive to use task tracker Trello and watch the work on the project in Figma. We have already told why it is convenient, but we want to once again refer to this topic precisely in the question of feedback.

How Trello and Figma are improving communication

Let’s start with Trello. It is essentially a task manager, in which each task is a separate card. You can add comments to this card, attach files, generate checklists, put tags, deadlines, and much more. You immediately see the status of your project and who is working on it, you can immediately ask questions, write your recommendations and clarifications.

Trello has live chat support where everyone working on your task can chat. And including you. And about any changes and messages you receive notifications in the browser, in the smartphone application or even by Email. All actions and notifications are instantly synchronized across all devices – you won’t miss a thing. No matter how big the team is working on your task, the Trello system is fast. And you don’t need any additional instant messengers, phone calls and inconvenient e-mail communication.

Figma, being a design development platform, works on a similar teamwork principle. Designers can work on a project at the same time, and you can track every action in real time. For convenience, there is a tab with comments, where you can add your questions and clarifications on any element or project as a whole – they are immediately synchronized and we will see them. We answer here. Thus, an analogue of the chat is created right in the editor window. Again, no third-party messengers. By the way, Figma has a live chat with the resource developers. If necessary, you can contact a Figma representative at any time if you have any questions about the service.

Of course, we can discuss with you other methods of communication, which will be preferable for you. But, as practice shows, Trello and Figma communication tools cover 90% of all requirements. Especially after the initial detailed discussion of your project.